Transparency Report
Our Commitment
At Gold365, we believe that trust is built through transparency. This Transparency Report outlines how we handle user requests, moderation actions, copyright notices, and compliance activities. By publishing these reports, we demonstrate our commitment to accountability, responsible gaming, and user trust.
🎯 1. Why Publish a Transparency Report?
To strengthen user confidence by showing how Gold365 manages requests and policies.
To provide visibility into how many issues are raised and resolved.
To align with E‑E‑A‑T (Experience, Expertise, Authoritativeness, Trustworthiness) and industry standards by being open with our community.
📌 2. Types of Requests We Handle
User Data Requests: Access, correction, or deletion of personal data.
DMCA/Copyright Notices: Claims regarding unauthorized use of copyrighted material.
Corrections & Editorial Requests: Fixing factual errors or clarifying misleading information.
Community Moderation: Removal of spam, offensive, or harmful content.
Support Queries: General assistance, navigation help, or account‑related questions.
📊 3. Quarterly Summary (Example Format)
(Updated every 3 months)
Q1 2025 Report (Jan – Mar):
Data access/deletion requests: 10 (all resolved within 30 days).
DMCA/copyright notices: 4 (3 upheld, 1 rejected as invalid).
Editorial corrections: 6 (all corrected within 48 hours).
Community moderation actions: 15 (spam or offensive content removed).
Support queries answered: 75+ (average response time: 2 business days).
⚖️ 4. Response Standards
User Rights Requests: Processed within 30 days (GDPR/IT Act compliance).
DMCA Notices: Acknowledged within 48 hours, resolved in 10 business days.
Corrections: Updated within 48–72 hours of verification.
Community Moderation: Reviewed within 24 hours of reporting.
✅ 5. Commitment to Accuracy
We promptly correct factual errors.
Updates are flagged with a “Last Updated” tag for transparency.
User feedback is actively considered in editorial updates.
🚫 6. Limits of Our Scope
Gold365 cannot resolve issues relating to third‑party gaming platforms.
We only handle matters directly related to content and services.
🔮 7. Future Reporting
We plan to expand our transparency practices by:
Publishing annual summaries of moderation and requests.
Disclosing partnerships or sponsorships openly.
Introducing a public corrections archive for reference.
📬 8. Contact for Transparency Requests
If you’d like to request data, corrections, or raise an issue, please contact:
📧 privacy@gold365play.com (for data requests) 📧 copyright@gold365play.com (for DMCA notices)
