Gold365–Refund Policy
At Gold365site, we value transparency, trust, and user satisfaction. Whether you choose to play gold 365, explore gold 365 cricket, or place wagers through gold 365 bet, this Refund Policy explains how refunds are managed on our platform. By using you agree to the terms outlined below.
1. Scope of Policy
This Refund Policy applies to all transactions carried out on Gold365site, including:
Deposits made via UPI, cards, wallets, or crypto
Withdrawals and reversals
Bets placed on gold win 365 sports and casino markets
Technical errors or duplicate transactions
2. General Refund Terms
All confirmed bets on gold 365 bet and gold 365 cricket are final.
Winnings and losses are settled instantly and cannot be reversed.
Refunds are not applicable for completed games or voluntarily placed wagers.
3. Refund Eligibility
Refunds may be considered only in the following cases:
Duplicate deposits credited more than once
Unauthorized transactions detected by our payment gateway
Technical errors where funds are deducted but not credited to your Gold365site account
Voided bets due to match cancellations or system errors
4. Third-Party Payment Providers
Gold365site uses secure third-party processors for transactions. Each provider (UPI, Paytm, VISA, MasterCard, crypto wallets, etc.) has its own refund/cancellation policy. While we assist in disputes, the final refund timeline depends on the respective provider.
5. Exceptional Circumstances
Refunds may also be processed in rare cases such as:
Fraudulent activity confirmed by our compliance team
Regulatory or legal requirements mandating a refund
Manual transaction errors
All such cases are reviewed individually by the Gold365 finance team.
6. How to Request a Refund
If you believe you qualify for a refund:
Go to My Account → Transactions
Select the transaction and click Request Refund
Provide details and supporting evidence
Submit the request — our team will review within 3–5 business days
Approved refunds will be credited back to the original payment method.
7. Contact Us
For refund-related queries, reach out to our support team:
Email: gold365play@gmail.com
Live Chat: Available 24/7 on 